Refund policy

🔁 Refund & Replacement Policy – Posture Care™

At Posture Care™, we aim to provide high-quality products and a smooth shopping experience.

Please read our policy carefully before placing an order.

✅ Replacement Policy

We offer a 7-Day Replacement Guarantee in case:

  • You receive a damaged product
  • You receive a defective item
  • You receive the wrong product

👉 To request a replacement, please contact us within 7 days of delivery.

📩 How to Request a Replacement

To initiate a request, email us at:

📧 support@posturecare.in

Include:

  • Your Order ID
  • Clear photos/video of the issue

Our team will verify and process your request within 24–48 hours.

❌ Refund Policy

We currently do not offer refunds for:

  • Change of mind
  • Incorrect usage
  • Minor differences in product appearance

👉 However, eligible cases will be provided with a replacement.

🚚 Return Conditions

  • Product must be unused and in original condition
  • All original packaging must be intact

⚠️ Important Notes

  • Replacement is processed only after verification
  • Delivery timelines for replacement may vary based on location
  • We reserve the right to reject invalid requests